MidRivers
Posted by snookie (+234) 7 years ago
A big shout out to MidRivers. Here it is a holiday weekend and my TV went kaplooey. I called the help number and despite my frustrated voice, the woman on the other end remained polite and understanding. She called the guy to come check it and he was here in less than 30 minutes and had it fixed in 5 minutes. He was also very polite about coming out tonight. Just wanted to say how grateful I am for wonderful customer service from them. Thank you again, MidRivers.
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Posted by Amorette Allison (+12509) 7 years ago
I remember wandering in one day to the office to say my internet was acting up. It was early days for internet in Miles City from MidRivers. Technician heard me talking and came out of the office, sandwich in hand, and said he would be there as soon as he finished lunch. Fifteen minutes later, he was there and the problem was solved. That was years ago but I still remember it fondly.
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Posted by cubby (+2666) 7 years ago
That's great to hear. You won't hear those kinds of stories about the out of town services offered, you would wait a long time to get the help you needed from them.
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