Posted by (+108) 11 years ago
I have a HP Pavillion Entertainment PC laptop. It's approximately 3 years old. I've searched tech support answers online and nothing has helped. It's no long under warranty so calling them is not an option besides my main priority is retrieving family photos from the harddrive.
My issue is this:
When powered on it will do one of four things:
1-Turn back off within seconds.
2-Prompt to start normally or in repair mode (Either option produces the same result) it shuts back off after it gets to the user log in screen.
3-Blue screen of death (flashed so quickly I couldn't read it before it turned off
4-RARELY it'll stay on for a few minutes or hours at a time.
Things I've tried:
1-Removing the battery and AC cord and holding the power button for 30 seconds to drain power before putting the battery in and trying to power it on (doesn't help) and plugging in the AC cord (doesn't help)
2-Turning it on in safe mode. (again doesn't help)
Things the internet tells me it can be:
1-Fan is locked up or power source for fan needs replaced.
2-The powers source unit needs replaced
*mind you, I am clueless how to do either beyond opening up the bottom of the laptop*
3-dust, etc buildup. Am attempting to blow out the laptop with compressed air after work.
4-I'm out of luck.
I'd settle for keeping it on and working long enough to get family photos either burned onto discs, transferred onto a memory stick, transferred to our netbook, or transferred external hard drive. Though, the last two options I would need SOME instruction.
Can anyone help or refer me to a person or place of business that can help?
Thanks!
My issue is this:
When powered on it will do one of four things:
1-Turn back off within seconds.
2-Prompt to start normally or in repair mode (Either option produces the same result) it shuts back off after it gets to the user log in screen.
3-Blue screen of death (flashed so quickly I couldn't read it before it turned off
4-RARELY it'll stay on for a few minutes or hours at a time.
Things I've tried:
1-Removing the battery and AC cord and holding the power button for 30 seconds to drain power before putting the battery in and trying to power it on (doesn't help) and plugging in the AC cord (doesn't help)
2-Turning it on in safe mode. (again doesn't help)
Things the internet tells me it can be:
1-Fan is locked up or power source for fan needs replaced.
2-The powers source unit needs replaced
*mind you, I am clueless how to do either beyond opening up the bottom of the laptop*
3-dust, etc buildup. Am attempting to blow out the laptop with compressed air after work.
4-I'm out of luck.
I'd settle for keeping it on and working long enough to get family photos either burned onto discs, transferred onto a memory stick, transferred to our netbook, or transferred external hard drive. Though, the last two options I would need SOME instruction.
Can anyone help or refer me to a person or place of business that can help?

Thanks!