Service at the Miles City McDonald's
Posted by Red Neck Girl (+59) 10 years ago
Am I the only one who thinks it's interesting that the McDonald's in Miles City can possibly have worse service than they had before the giant remodel? Just sayin'.
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Posted by Tyler R (+62) 10 years ago
About as good as DQ. New hours say they are open until 10 pm, got there at 9:40, lights still on and went to the front door, it was locked and then I went to the drive thru they wouldn't answer the intercom.
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Posted by JaDee (+67) 10 years ago
They both suck!! especially Dairy Queen, Went there two days ago and ordered 2 kids cones and waited exactly 19 min. in drive thru. Bull**it if you ask me.

McDonald's getting worse every time i go
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Posted by Josh Rath (+2305) 10 years ago
I noticed the portions are smaller and more expensive after the remodel, plus not as good. Also they don't care if you order different from how it normally comes, they give it to you as is anyway (happens more with the chicken sandwiches). Mainly because "Made to order" doesn't exist anymore.
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Posted by B. Hunter (+104) 10 years ago
There's always a complaint about something here. McDonalds, Walmart, etc, etc, etc...

Do we forget that these are PEOPLE we are talking about? Sure YOU may not know them personally, but they still have the ability to be hurt, offended and embarassed. Which with some of the stuff posters say on here, how could they not be any of the three?

My wife works at McDonalds. I'll admit that this post immediately bothered me because of that. But let me share some things with you.

She's been told to "eff off" over the price of a cup of plain coffee... as if she has ANY control over the prices.

She's been called a b***h because the ice cream machine was broken... again not her fault.

And if they are short handed, is it really the fault of the workers that actually showed up? No. Yet, she's witness numerous accounts of her co-workers (some teenage KIDS) being cussed at for it.

If your complaints about all these places were so valid, you'd be taking it up with management or the corporate offices. Instead, you come to a locally popular forum and throw stones at the faceless and nameless service workers because you don't have to look an individual in the face and say what your issue is... because more than likely deep down you realize it's not their fault.

So next time you have to wait in line to order a little longer than you want to, or get told there's a 3 minute hold on your order... think about how you'd want to be treated at YOUR workplace and what comes up that makes YOUR day run a little less than perfect. Do you still feel like belittling and ruining another person's day? Really?
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Posted by Richard Bonine, Jr. (+14950) 10 years ago
More complaints from a bunch of punk kids who have never had the pleasure of match the quantity of human resources with cashflow.
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Posted by Red Neck Girl (+59) 10 years ago
This was the best McDonald's I had EVER been to when it had the previous owner. I have actually talked to the current management (nicely, mind you), and I suspect many others have too. Regarding the treatment of the workers; poor treatment is going to happen at any business that provides service, no matter how good the management is. That's just the human nature of some truly mean individuals.
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Posted by Red Neck Girl (+59) 10 years ago
My initial post was intended to only criticize the design of the remodel. It was not intended to be about the wait staff. There is all this added room for seating, but everything bottlenecks at that one corner that is big enough for just about one person to go through at a time. The lines are all scattered out and nobody knows who has ordered or is just standing there waiting for their name to be called. At least at Wendy's you go through the ropes, order your food, pay, pick it up and go. Is it because the new espresso bar cut off the counter space or what?
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Posted by Wayne White (+255) 10 years ago
You guys are making me McHungry
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Posted by JaDee (+67) 10 years ago
B. Hunter

That's funny! How you say talk to managementif there's a problem, even if you do say something nothing gets done anyway!
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Posted by B. Hunter (+104) 10 years ago
JaDee,

Spoken like someone who's probably never actually bothered to complain to the right people... just whine a lot.

Red Neck Girl

You said service in your initial post... not layout. So I took it as such. As per the layout, I think with as busy as the store actually is... taking a note from Culvers and handing out numbers and taking food to people would stop the bottle neck of people hanging around by the counter waiting.

[This message has been edited by B. Hunter (6/5/2011)]
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Posted by JaDee (+67) 10 years ago
B. Hunter

Really, SO I did not complain to the right person, when the name tag said manager on the name tag?? tard !!! should you even be on this forum ??????
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Posted by JaDee (+67) 10 years ago
Surprise, You must work work there too!!
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Posted by JaDee (+67) 10 years ago
Keep Typing !! or is it keep talking ?
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Posted by t.anderson (+101) 10 years ago
There are some very nice people who work at McDonalds, and give good service to the customers, BUT then there are also some that just don't. I was there the other day and ordered a large coke at the drive up, she handed me a medium, I said oh I ordered a large. The girl looked totally annoyed, rolled her eyes and said 'it's gonna be awhile' how could it take 'awhile' to make a large coke? then when she handed it to me, it was way overfilled and pop spilling all over the side of the cup so she took the lid off and dumped some of it on the ground by my car, then handed me my drink ugh but... like I said, some of the people there are great I have to say.
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Posted by JaDee (+67) 10 years ago
Exactly!!!!!!!
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Posted by Bridgier (+9193) 10 years ago
Sweet Baby Back Jesus, could this thread get any more provincial? Are the Hatfields going to start calling out McCoys?

If McDonald's is such a pit - DON'T EAT THERE! Your insulin receptors will thank you.

[This message has been edited by Bridgier (6/6/2011)]
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Posted by JaDee (+67) 10 years ago
bridgier

If your from Idaho why are you even on here??
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Posted by SeptyTwo (+673) 10 years ago
a lot of quatable tidbits can go here


Meanwhile... I am:



[This message has been edited by SeptyTwo (6/6/2011)]
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Posted by Tim Miles (+464) 10 years ago
cuz he is FROM here, but logging on through Idaho.
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Posted by JaDee (+67) 10 years ago
Tim Miles

Did not know your name was Bridgier?? Thank You Colorado!!!!

[This message has been edited by JaDee (6/6/2011)]
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Posted by Bridgier (+9193) 10 years ago
You're right JaDee - I no longer really have any irons in the mc fire beyond nostalgia. And your point is?
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Posted by JaDee (+67) 10 years ago
bridgier,

did you not read the forums??
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Posted by howdy (+4943) 10 years ago
JaDee, Bridgier is probably one of the most informed and intelligent folks in this MC.COM group...he was also born and raised in the Miles City area...He has many relatives still living there...He currently resides in Boise Idaho which makes no difference whatsoever...He is entitled to his opinion just as others are...Get over it...
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Posted by Dan Mowry (+1437) 10 years ago
You guys are missing the point... someone who can't watch criticism lobbied against their friends/coworkers will say anything to discredit the person making the complaint.

...not that it changes the actual validity of the complaint but a smoke screen is better than nothing.

Then the pendulum swings the other way - the complaint begins to paint everyone with broad strokes as-if ignoring the limited circumstances of one time with one person.

It's like a crabby game of tennis.

[This message has been edited by Dan Mowry (6/6/2011)]
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Posted by JaDee (+67) 10 years ago
Howdy,

Why thank you for the nice compliment. Did not know your name was Bridgier either TARD ! ! !
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Posted by Kimberly D. Reiger (+70) 10 years ago
I emailed the Corporate office which went to the regional office for the Miles City restaurant. Nothing has changed.
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Posted by howdy (+4943) 10 years ago
Why thanks, JaDee, as I consider being compared to Bridgier, the highest of compliments...

[This message has been edited by howdy (6/6/2011)]
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Posted by Buck Showalter (+4461) 10 years ago
If I knew JaDee, I'd call her JaDeeeeeee and make a Trig Palin face every time I saw her(or him).
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Posted by JaDee (+67) 10 years ago
Howdy,

How was that a compliment learn how to read.....WOW!!
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Posted by JaDee (+67) 10 years ago
Buck,

Is that all you got? That took a lot of neurons...ouch!
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Posted by JaDee (+67) 10 years ago
Well I apologize, people I can not be on here anymore. I know you everyone will miss me.
Also, this name is not even mine. I was using someone else.
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Posted by Buck Showalter (+4461) 10 years ago
Butters, you're grounded.
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Posted by ABE (+421) 10 years ago
Ah, shucks...Ok then

Lu lu lu I've got some apples. Lu lu lu you got some too. Lu lu lu lets make some applesauce, take off our clothes & lu lu lu.

Butters rocks.
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Posted by Gunnar Emilsson (+17321) 10 years ago
Oh, hamburgers.
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Posted by Bridgier (+9193) 10 years ago
ALL I WANTED WAS TO AVOID THE BANJO MUSIC, IS THAT SO WRONG?
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Posted by howdy (+4943) 10 years ago
banjo music is to be avoided at all costs if you can IMO...the Sarah Palin threads are full of it too LOL...
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Posted by M T Zook (+515) 10 years ago
So you post inflammatory stuff, insult a bunch of people, lie about your name and quit? Yes, this is the internet, but I hope this is no indicator of who you really are in life. If so, you are on your way up. Good luck and I hope you maybe do some growing up. "just sayin!"
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Posted by Smiley (+847) 10 years ago
Initially I believed this thread would be from Kasey. Apparently not. Anywho, JaDee is a uber disrespectful person. I have learned over time not to use the word "retard, tard, diabled, gay, etc..." It's distasteful and offense.
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Posted by Buck Showalter (+4461) 10 years ago
You know, if you don't say anything, it's harder to prove you're an idiot?
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Posted by Nancy Drew (+288) 10 years ago
19 minutes isn't long at lunchtime. There are a many big food orders at mealtimes. You can not move forward at the drive thru until each meal is delivered. If you are in a hurry, go inside where you will be waited on while people step aside as they await their order. Lunch time is not a good time to go to the drive-thru for ice cream.
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Posted by Former (+187) 10 years ago
Just like Saturday at 2PM is not the time to go to Walmart!
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Posted by Bridgier (+9193) 10 years ago
Just like Saturday at 2PM anytime is not the time to go to Walmart!


Fixed.
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Posted by Former (+187) 10 years ago
Yes, I'll concede on that point.
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Posted by TMF (+653) 10 years ago
JaDee, I'm sorry about the poor service you got at the Dairy Queen, I doubt you did talk to anyone with a "manager" tag at the DQ seeing as we dont have one like that. Also 19min seems like a bit far to believe, we do have timers inside that are watched carefully and if there is icecream behind a large food order the people in front of you should have been pulled forward. If you want to give me a call, i'll try and make it right somehow, but you being rude on the net and say "they both suck, especially dairy queen" is a little wrong. Also, we do take in complaints and we do try and do something about it. We take costumer satisfaction very seriously and try to make every one feel good. Like I said, i'd appreciate a call from you so we can discuss who, what, and when you had your poor service from. My number is 4069513966, or you can call the store and talk to my sister at 2342685, Please ask for Tab, Carmen, or Tab Jr. Thanks
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Posted by Levi Forman (+3712) 10 years ago
Time stretches out when you're waiting. I remember a stop light in Phoenix when I was in college that I had to sit through at least twice a day and sometimes more. I hated it and would have bet money that it lasted at least 5 minutes until one day I timed it...45 seconds.
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Posted by TMF (+653) 10 years ago
too true Levi
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Posted by hmb (+150) 10 years ago
I'm just gonna throw my opinion out there.. My girlfriend works at McDonalds, a lot of people that worked there quit, maybe it's because the managers don't wanna do their job. Service there can be crappy but what do you expect.. it's fast food not a five star restaurant. If you're that pissed about your service why don't you go to the real head manager in Billings I believe and do something about it instead of bashing on the employees. If you havent noticed it is mostly teenagers that work there.
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Posted by Red Neck Girl (+59) 10 years ago
It has always been a younger crowd working there, but the previous owner really had customer service and "people flow" figured out. Everyone working there has actually been PLEASANT to me, just not Johnny On The Spot, possibly due to the bottleneck inside. Maybe this forum will get some attention to the right people and something good will come out of it.
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Posted by tej (+14) 10 years ago
I noticed the portions are smaller:Josh Rath; Well Josh maybe Mcdonalds is trying to cut back on the obese rate in the United States, not to mention lower cholesterol, Josh it seems to me they are only looking out for your best interest...something you should be looking into more often.
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Posted by Red Neck Girl (+59) 10 years ago
Then Famous Dave's wants us all to die. . . .
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Posted by Dave Roberts (+1501) 10 years ago
maybe Mcdonalds is trying to cut back on the obese rate in the United States, not to mention lower cholesterol, Josh it seems to me they are only looking out for your best interest..


You're kidding, right?
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Posted by Frank Hardy (+1606) 10 years ago
Top 10 things McDonald's should do to prevent obesity:

10: Kill the clown.

9: Murder the Mayor. Let the Hamburgler go nuts.

8: Convert the ballpit to quicksand. Make those little tubbies work to get out!

7: Change the "drive thrus" to "waddle thrus". Force some exercise.

6: Put a max-fat limit into who works there! Sheesh, don't let the best consumers get behind that counter!

5: Put up a fake front that resembles a "Curves". God knows they need the business.

4: Put cute Burma-shave signs alongside the "waddle thru". i.e. Extra value you want?......We like to taunt.......Order slop with ease......Be morbidly obese!.....Ronald-Rave.

3: Change the name of the "quarter-pounder" to the "you'll be rounder".

2: Put scales in front of all the cash registers which loudly broadcast the weight of the person ordering and add cute little observations like "Ouch! Hurry and get off of me blimpo! And thanks for visiting McDonald's this hour. See you in 60!"

And the number one thing McDonald's can do to prevent obesity is:

1: Push the self-destruct button and explode!


FH
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Posted by Red Neck Girl (+59) 10 years ago
"maybe Mcdonalds is trying to cut back on the obese rate in the United States, not to mention lower cholesterol, Josh it seems to me they are only looking out for your best interest.."______________________________________________________________I think people are grasping at straws now. And the discussion has taken a wrong turn onto a muddy road.

[This message has been edited by Red Neck Girl (6/16/2011)]
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Posted by spoonyLuvboone (+7) 10 years ago
dear Jadee,I personally work at mcdonald's myself,a crew worker and i stumbled across your very rude,and disrespectful posts. We do not appreciate you talking "smack" about our work place. I understand that at times food may be made slowly, but that gives you no right to talk down about our workplace. We work hard everyday, and think its disrespectful of you to say crap about us online instead of to our faces or manager's. I agree with Mr.Fleming, if you have a problem with our service call us. Don't talk poop on Milescity.com
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Posted by KHEK (+7) 10 years ago
Dear JaDee, as a McDonalds employee, i am appalled by your behavior towards our service, i would like to see you come behind the counter and show us how to work if you think you understand how to do stuff better than we do. You are very disrespectful, maybe you should go to www.mcdonalds.com and file a complaint about or service instead of being a "Troll" on milescity.com and talk crap about us. I believe you are quite childish to be honest. and I know, I'm a "Tard" for my post but honestly, i would like to see you try and do our work, and deal with customers like YOU all day long. If you have a problem talk to our district supervisor Shondee she is here usually twice a week and she is all about helping maintain good service, or you can talk to Don Mecca who is also down here twice a week, who helps our managers be better managers. Thank you.

[This message has been edited by KHEK (6/16/2011)]

[This message has been edited by KHEK (6/16/2011)]
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Posted by B. Hunter (+104) 10 years ago
From what I've heard... due to this post... management at McDonalds is getting involved and rotating shifts they work to observe where possible customer service issues are coming from... they are all very much aware of this thread as are the workers. Imagine walking into work every day wondering if some random customer is going to bad mouth you possibly by name on here? Fun, fun!

Now, to JaDee, if you're even still on here... you say you aren't but most forum trolls say they're leaving then come back... is this not something being done about YOUR complaints? Hmm?

And, no, I don't work there also. I'm not a "tard" though that is a sickening term to use to belittle another human being. Grow up. And, I'm a Mile Citian... it's a public forum and I'm not breaking any of the forum's rules... I have every right to be here.

[This message has been edited by B. Hunter (6/17/2011)]
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Posted by mcs (+397) 10 years ago
why does the webmaster allow people to come on here and slam people and businesses? this, in my opinion, should not be allowed. and to use the word 'tard' ugh how disgusting. most of us teach our children not to talk like this, yet there are still 'adults' out there doing it.
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Posted by Buck Showalter (+4461) 10 years ago
Why do you allow yourself to sign on to the internet? You appear to be fundamentally mistaken about its purpose.

Purpose 1 - Porn
Purpose 2 - Anonymously mocking idiots
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Posted by Richard Bonine, Jr. (+14950) 10 years ago
why does the webmaster allow people to come on here and slam people and businesses? this, in my opinion, should not be allowed. and to use the word 'tard' ugh how disgusting. most of us teach our children not to talk like this, yet there are still 'adults' out there doing it.


REALLY?

You get upset with the webmaster for not acting as the thought police and then proceed to slam others for the adjectives and adverbs they use? IMO, your high and mighty moral compass has serious declination issues.

[This message has been edited by Richard Bonine, Jr. (6/17/2011)]
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Posted by mcs (+397) 10 years ago
no, I just figured he/she would delete threads like this
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Posted by spacekace (+896) 10 years ago
You want the webmaster to delete "threads like this" why? Because people have an opinion, and it was discussed? They think there is bad service at McDonalds... People agreed... People defended... Now people are offended? That is part of life. Not everyone is going to be happy, you can NEVER make everyone happy... So why bother getting your panties in a wad???
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Posted by SeptyTwo (+673) 10 years ago
Walmart panties get "wadded" easier.... :P
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Posted by Gunnar Emilsson (+17321) 10 years ago
Threads like this don't usually get deleted. However, I would not be the least bit surprised if the webmaster gagged JaDee's account.
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Posted by mcs (+397) 10 years ago
-If I knew JaDee, I'd call her JaDeeeeeee and make a Trig Palin face every time I saw her(or him).-


you're no better than JaDee by making comments like this
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Posted by spoonyLuvboone (+7) 10 years ago
JaDeeeeeee should be banned from this website. her idiotic posts make me sick. She has no idea about what she's talking about. I believe that critisim is important to better a buisnies, but slamming a buisnies does nothing but make you come across as an ignorant fool. I'm not angry at you for talking down about our buisnies, I'm upset with you not knowing what your talking about. If you are so angry with Mcdonalds, then don't go so frequently!
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Posted by mcs (+397) 10 years ago
[This message has been edited by mcs (6/17/2011)]
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Posted by KHEK (+7) 10 years ago
Well said spoony.

And to add, every business has bad service at some point, look at walmart, and wendys. Mcdonalds is working on its service. No need for anyone to criticize anymore.

[This message has been edited by KHEK (6/17/2011)]
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Posted by Nancy Drew (+288) 10 years ago
Has everyone tried the slushy strawberry lemonade. It is a real customer FAV!!!! McDonalds is our kind of place, cuz it's Ronald's place.....
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Posted by Sandbox-Junkie (+8) 10 years ago
Every company has it's good days and it's bad. I was just home on R&R and had good service there. I was also fortunate to try the new rasberry lemonade it was great. If your unhappy with the service let the managment know on how to improve it.
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Posted by Red Neck Girl (+59) 10 years ago
The new lemonade is AWESOME! JaDee is a girl??
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Posted by Nancy Drew (+288) 10 years ago
Maybe mistakenly typed a instead of u and her name is Judee????
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Posted by Kacey (+3159) 10 years ago
If you talk to Flemings at DQ with a complaint they will make it right. I had some young girls hand me some extremely sloppily made ice cream products which immediately went all over my car. I went in and talked with Santos. Those girls came out and cleaned the ice cream out of my car. Approach is everything in complaining.
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