Apple to support reps: "Do not attempt to remove malware" A confidential internal Apple document tells the company's front-line support people how to handle customers who call about malware infections: Don't confirm or deny that an infection exists.

-- ZDnet - http://www.zdnet.com/blog...ag=nl.e539

Wow. Just ignore the problem, eh?

Not unlike the MSFT response with Windows Explorer 4,5,6,7.

Richard,

I think you mean Internet Explorer.
Windows Explorer (i.e. the shell, i.e. "my computer") is remarkably stable.

Yup, you are correct.